VoIP technology is used to carry your calls over your high speed internet connection instead of copper wire, as a business this gives you lots of additional functionality without the cost of an expensive phone system!
Banx supports the 2talk platform which offers a Voice over IP system with the same reliablilty, stability and leading edge features that you could expect from Telecom or Vodafone. We can help set your business up with a powerful phone system including your internet routers, desk phones and cloud based control software based on the 2Talk network.
Talk to one of our friendly sales staff to find out more!
Our Recommended PBX – Yeastar Cloud
Yeastar Cloud PBX provides a host of benefits that make it our preferred PBX system. It costs less than legacy solutions, features industry-grade reliability and negates the need for server maintenance. Here are some of the benefits of Yeastar Cloud PBX. Note that it shares many of the benefits with 3CX cloud PBX, which is mentioned below, at the benefit of being much more affordable.
Work From Anywhere
Simplify call dispatching and optimize call flows
- See real-time internal, inbound, and outbound call activities.
- Manage calls with drag-and-drop and simple clicks.
- View and switch the presence extensions.
- Monitor the status of queues, ring groups, group voicemails, etc.
Unified Communications
Go beyond phone calls to multiple communications channels
- Make audio and video calls and easily switch between them.
- See who is available, on a call, away, on a break or trip, etc.
- Make video meetings with live chats and screen sharing.
- Create 1:1 and group chats and share files with your colleagues.
Call Efficiency
Simplify call handling and increase call efficiency
- Transfer a live call among devices without disrupting it.
- Assign frequently used features to specific function keys.
- Perform various call operations with customizable hotkeys.
- Click to dial on your computer while still using a physical desk phone.
Operator Panel
Simplify call dispatching and optimize call flows
- See real-time internal, inbound, and outbound call activities.
- Manage calls with drag-and-drop and simple clicks.
- View and switch the presence extensions.
- Monitor the status of queues, ring groups, group voicemails, etc.
Easy Installation & Management
Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.
Installation & Configuration is straightforward with 3CX:
- Plug & Play Interoperability of IP Phones and gateways for automatic configuration
- Avoid interop issues with 3CX tested IP Phones
- Advanced security features including automatic updates and global IP blacklist
- Deploy in the Cloud with us or on-premise with your existing hardware!
- Perform server-side CRM integrations
Deploy On-premise or in the Cloud: The Choice is Yours
With 3CX, deployment of your PBX is straightforward and flexible. You can choose to run 3CX in the cloud (in your cloud account) or on-premise and keep complete control of your data.
Cloud Deployment
- Talk to us today about getting you a 3CX PBX hosted within our datacenters.
On-premise Deployment
- Deploy on an existing Windows or Linux machine
- Virtualize and segregate on Hyper-V or VMware
Security & Backup
When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security has been exclusively developed to protect your PBX system from attacks.
- Increased secure web server configuration
- Automatic detection & blacklisting of SIP Attack tools
- Global IP Blacklist automatically updated for participating PBXs
- Traffic to 3CX apps is encrypted via the 3CX Tunnel
- Automatic generation and management of SSL certs
- Revolutionary VoIP Security with A+ rating from SSL lab
- Automatic Failover for instant backup
- Encryption between browser and the website ensured via HTTPS
Slash Costs
By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.
- Decrease your Phone Bill by up to 80%
- Make free interoffice calls and branch calls
- Use prominent SIP trunks to reduce outbound call charges
- Reduce travel expenses with integrated web conferencing
Apps & Features
With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.
Download 3CX apps on your Android / iOS Device
- Use your extension from anywhere
- Free VoIP calls with your smartphone
- Save battery life with “PUSH” notifications
- Connect all apps simultaneously via SIP Forking
- Most Progressive Android & iOS VoIP apps in the market
- Benefit from integrated features such as status, web conferencing, instant messaging
Easy to Use Windows & Mac Softphones
- Initiate IP Phone calls from your desktop with CTI mode
- Work remotely from anywhere
- Easily view the status of your colleagues
- Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
- Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
- Automatically obtain reports on customer and agent activities
- Includes Wallboard and Q-Manager view
User-friendly WebRTC Softphone
- Multifunctional Web-based softphone with inclusive UC features
- Make calls straight from the browser or easily control calls on your IP phone or smartphone
- Integrated WebRTC technology resulting in reduced bandwidth usage
- Click to Call Extension for Chrome and Firefox
3CX Live Chat & Talk: Next Level Customer Communications
- Allow customers to chat, call or meet with you directly from your website
- Completely free for you and your customers – no additional subscriptions or charges
- Real-time communication from your website integrated with your PBX
- Easy to configure in a few simple steps!
Next Generation Call Center features
With the 3CX you get advanced call center features already integrated. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.
- Call Center Reporting – user activity, team queue, SLA and more
- Queue Strategies and real-time statistics – round robin, hunt by threes and more
- Barge in, listen-in and whisper to agents’ calls
- CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
- Live Chat & Talk with your website visitors and offer real-time support
Talk to us today about getting the 3CX PBX System setup in your office and start saving money!
We also offer leasing arrangements.
